Kind of makes me wonder if the reason the tires in the front are wearing unevenly is because they have never been rotated, since this is where I have had the truck serviced since I bought it...
Took my 2014 Sierra in for service at 8 am today. Told them about the front tires not wearing evenly, and there was obviously an issue when I made the appointment. Received a phone call at about 1 pm saying it was done. Went to pick it up. Asked about the front tires to see what they had done about it. Mike said he was not aware there was an issue. I would have to schedule another time to bring it in. I was ok with that, since he was not the one I spoke with to make the appointment. It seemed reasonable that there had been a breakdown in communication between service writers. I picked up my paperwork and keys and went out to my truck. After looking over the paperwork that stated the tires had been X-rotated I got out and looked. Guess what. Tires had NOT been rotated. So I went back in, spoke with Mike again, he came out and looked. And agreed that they had not been rotated. Couldn't give a reason why it would be noted on 2 separate lists that it had been done when it had not. Now I have to bring it back in on Monday to have them do the job they should have done in the first place. ( I specifically asked about tire rotation when I spoke with . And Its part of the routine maintenance that they were doing.)
Buyer Beware.....
I took the truck home and out of curiosity decided to check the oil level and make sure the filter was replaced as stated in my paperwork. I pulled out the oil dip stick and it shows about 2 quarts low...... KEEP IN MIND, THE DEALER THAT SOLD ME THIS TRUCK HAD JUST FINISHED AN OIL CHANGE 10 MIN. PRIOR.... Definitely not the type of service I would expect from a dealership that sold me a $60,000+ truck. Wouldn't even accept that kind of service for my lawn mower.
Team Auto Center Service is a US Car Repair based in Scottsbluff, Nebraska. Team Auto Center Service is located at 2014 E 20th Pl, Scottsbluff, NE 69361, USA.
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